Are the services covered by OHIP or other benefits?
I am a private practice IBCLC that is not covered under OHIP. However, you may potentially have coverage under your private insurance company for a Lactation Consultant.
How should I prepare for the video call?
- Ideally, your baby will be feeding on the call, so choose a time around that.
- We will use Zoom for the meeting.
- Please ensure that you have a good WiFi connection (mobile data is not ideal).
- If possible, please have someone there to assist you with your device, or use a laptop for stable viewing.
Is my information private and secure?
Yes, the platform we use is Zoom. Calls are not recorded. Zoom complies with Canadian Data Protection regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, locally, the Personal Health Information Protection Act (PHIPA).